Reviews
Pilgrim Plumbing & Heating strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 781-253-2055.
"I Will Only Use Pilgrim Moving Forward"
During a recent New England snowstorm, I contacted Pilgrim after noticing an overwhelming septic smell in our home building over several days. I must have called almost a dozen plumbers before I called Pilgrim and no one was available to come out at all and the few that did come out and were just unable to help with this particular issue. Needless to say, I was pretty frustrated when I reached out- but Pilgrim not only sent someone out right away, Brian helped diagnose the issue in advance through the texts and photos I sent, so he was able to be really productive when he arrived to do the work and brought everything that was needed. It also made me feel like we had a plan and solution before the repair and that really helped my stress! He talked me through the issue, provided a fair quote in advance, the timeline for work and was incredibly professional. I will only use Pilgrim going forward for all my plumbing needs- and one of the best overall customer service experiences I've ever had with ANY business! Thank you, Pilgrim!
Courtney B.